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Karyn’s April Challenge: Income Tax Assistance Part 2

My challenge this month was a continuation of my March Challenge, which was to pay someone to do my taxes. Unfortunately I was unprepared last month, but for April I made sure I had EVERYTHING ready. I had a folder with all of my pay stubs from my freelance gig, I had my T4E (it finally came in), my GST/HST number, and literally everything I had regarding my student loans. I wasn’t taking any chances.

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When I arrived at H&R Block I was ready to kick some income tax butt. I told them that I would be doing my personal and sole proprietor (freelance/self-employed) taxes when I booked my appointment so I arrived feeling good about what was about to go down and felt like it was going to be an absolute breeze.

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That was not the case.

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I ended up sitting for half an hour waiting to meet with someone even though the office was literally empty. You could seriously hear crickets it was so dead.

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Then when I finally met with my income tax expert, he seemed very uninterested in what he was doing. Maybe he was having a bad day or whatnot, but when it comes to my taxes I kinda want you to be on point.

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I started asking him questions about what he was doing and he just ignored me. I also showed him my folder full of my sole prop stuff and when I kept mentioning my freelance gig, he didn’t listen to me at all.

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How do I know he wasn’t listening to me? Well, when he was telling me how much I made last year, the total was just barely over $4,000. As a person who worked full-time hours for 9 months that number just didn’t make sense. When I asked him where he got that total he said it was money I received from Employment Insurance.

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DUDE, I TOLD YOU SIX TIMES I WAS FREELANCING TOO!

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Okay, so as I internally screamed I took out my overly-prepared income tax folder AGAIN and showed him all of the pay stubs. I guess it finally clicked because he looked a tad frightened.

He then said, “Sorry, this is too complicated. Someone else will have to do your taxes.”

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WHAT?!!! I’ve been here for an hour and now you tell me this?! GUHHHHHHHHHHHHH.

I was then shuffled over to someone who could handle my “complicated” taxes and we got to work. I wanted to know everything he was doing since I wasted the last hour of my life learning nothing.

Want to know what I learned in the hour I spent with my new guy?

ZILCH!

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He barely said a word to me and wouldn’t answer any of my questions. When I mentioned my student loans he didn’t even acknowledge me. I just wanted some verbal confirmation that he understood what I was asking, but no luck.

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At one point it felt like we weren’t even on the same planet, let alone sitting right across from each other

When he finally told me the amount that I owed the CRA, I was a tad shocked, but I was prepared (thank you savings account). I was curious why it was so much and he just brushed it off and said, “You were freelancing. What did you expect?”

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Wow, thanks champ.

After two hours of awfulness it was time to get the heck outta there and vow never to return.

I guess you could say I completed my challenge, but ultimately it felt like I failed. I paid so much money for two people to “help” me with my taxes and I left feeling seriously ripped off.

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To those of you reading this article and thinking, “Oh God, I have an appointment next week!” I just want to say that my experience may not be the norm.

My time spent getting income tax tortured could have been an isolated incident. There are probably other H&R Blocks out there with people who are incredible at what they do. People who will be happy to answer your questions and show you what they’re doing.

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However, my time was a bag of butts, so I learned that I’d rather just do my taxes myself. It was an interesting experience, and one I would definitely not want to repeat.

So to those of you still finishing your taxes, I wish you mad amounts of good vibes and hope you get a great big tax return!

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-Karyn

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